With the abolition of mandatory border controls and quarantines, a new challenge has emerged for global aviation: recruiting staff fast enough to cope with an air travel revival that is already tightening the industry.
Singapore reopens borders in ‘Omicron’ era
Singapore, which has reopened its borders, is hosting a two-day job fair until May 28, targeting everyone from graduates to mid-career professionals and former airline employees who left during the coronavirus crisis. There are more than 6600 jobs at the country airport, which often collects votes as the best in the world.
Recovery of air travel to Asia from Corona can take 3 years
The mission is for people to work in a virus-destroyed industry. Job losses and pay cuts have hit aviation workers hard, and many have taken on other, less volatile jobs. This resulted in a lack of manpower to properly handle the recovery. Sydney Airport struggled with queues and flight interruptions, while staff shortages at London Heathrow hit British Airways (IAG) profits.
Singapore Airlines, the country’s national carrier, is strengthening its workforce as travel turns into one of Asia’s largest aviation hubs. The Straits Times, quoting CEO Goh Chun Fung, reported that the airline plans to employ about 2,000 crew in the cabin by March 2023.
Corona pushes the “travel bubble” between Australia and Singapore until the end of 2021
“People can think twice before turning to such an volatile industry, especially with the growing economic concerns,” said Jason Som, an analyst at Dubai BBS Bank.
Hong Kong-based Cathay Pacific Airways, which has seen its workforce shrink by 37% from its peak in 2019 by the end of 2021, has emailed hundreds of former cabin crew to assess their interest to return to the company, according to the company. Someone familiar with this issue. It’s a daunting task for a shipping company that has been hit hardest by most of its peers by travel restrictions in Hong Kong.
In his recently released 2021 Sustainability Report, Cathay Pacific said the number of permanent employees leaving voluntarily jumped to 17%. Two-fifths of departures were under the age of 30, indicating that young people may have concluded that flying was not a viable profession.
In the United States, which reopened faster than Asia, Southwest Airlines and American Airlines Group canceled thousands of flights last year in part because of crew problems. Dutch airline KLM has also stopped selling flights from its headquarters in Amsterdam Schiphol due to an acute shortage of airport security personnel.
The spread of coronavirus in India hinders the recovery of the global travel sector
Airline passengers, who have been denied travel opportunities for so long, are frustrated when the impact of staff shortages becomes apparent. According to SITA Bagage IT Insights, airlines misused 24% more baggage in 2021 than in 2020, with the resumption of international and long-haul flights. In India, 79% of customers said the service and behavior of airline employees have deteriorated significantly since Covid, according to a Bloomberg News survey.
In addition, the airport operator said recruitment at Singapore Changi Airport would focus on first-line passenger service, cargo, retail and clearing positions. Noting that before Covid, air transportation and spending by foreign tourists arriving in Singapore by air contributed 11.8% to the local economy and supported 375,000 jobs, according to the International Air Transport Association.
A wide range of companies are also looking for talent at the job fair, including Pratt & Whitney Engine Services, duty free operator Lotte Travel Retail Singapore and SATS.
There are open positions for service personnel in control lines, food inspectors and emergency services, according to Changi Airport.
On Friday afternoon, at least 500 jobseekers – including teenagers in school uniforms – visited a conference room in the middle of Singapore’s business district, talking to potential employers. They had the opportunity to express an interest in applying to a certain company, then immediately go for interviews in small booths. In an impromptu adjoining hall, experienced aviation personnel gave speeches about their jobs.
In this regard, Chandel Chung, 25, a day intern at Emirates Group aviation services arm, was seeking employment at United Parcel Services. Scoot of Singapore Airlines and Safran of France, Chung is optimistic in her final year of air transport management studies.
“I’m an intern at dnata, so we see progress first-hand and the industry is booming again; we are more optimistic, as we have seen the potential,” she said.
dnata is looking to hire at least 300 employees in the second half of the year, according to Michelle Won, the company’s human resources director.
Work has resumed on Terminal 5 at Singapore Changi Airport after being suspended two years ago, while there are plans to reopen Terminal 2 this weekend. Passenger traffic at the airport has returned to nearly 50% of pre-Covid levels, from less than 20% in mid-March.
“More flights and passengers means more airport staff are needed to support this growth, as airport partners offer competitive wages and incentives in the market and better career prospects,” Changi Airport said in a statement.
Among them, SATS offered a joining bonus of S $ 5,000 ($ 3,650) to baggage handlers and hoteliers paying a maximum of S $ 3,000 per month.