Who will lead the future: people or cars?

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Despite the amazing advances in human computer science that have brought artificial intelligence to the brink of a unique turn in its history, there are three main axes of moral concern for society; They are: Privacy, Prejudice and Human Evaluation. According to a recent study from Stanford University in America.

Over the past five years, the late Stephen Hawking, Elon Musk, Steve Wozniak, Bill Gates and many other big names in science and technology have expressed their concerns in the media and in open letters about the dangers posed by AI, joined by many prominent researchers in the field, whose global investment is expected to reach $ 110 billion by 2024, according to IDC, has increased its penetration in companies in the Middle East from 45% in 2020 to 57 % last year in at least one activity, as expected The pace of adoption of these technologies continues to accelerate.

The idea of ​​artificial intelligence evolving into superintelligence that transcends and controls humans has long been seen as a distant science fiction. But over the past five years, AI has made advances that were considered decades away.

Experts say the UAE 2031 Artificial Intelligence Strategy paves the way for safe, ethical and transparent practices in the field of artificial intelligence, while cementing the country’s reputation as a global leader in the field of artificial intelligence. It currently involves designing and training AI systems that provide the best value to society, including developing and educating young talent to be ready for the AI ​​age.

The experts stressed that artificial intelligence requires the development of deliberate intervention policies to ensure that it is used as a force for good. And to spread awareness of the dangers of artificial intelligence and then design the necessary technologies to avoid these dangers and prevent their occurrence.

Financial services

Ashraf Duraid, CEO of XTP Brokerage and Financial Solutions, said the UAE artificial intelligence strategy is an ambitious strategy and puts the government back at the forefront of technological trends to always be ready to deal with any change next on the global stage, which gives it a competitive advantage in various sectors and the ability to create a significant economic impetus.

He added, “Of course, there are warnings from the untapped use of artificial intelligence.” Certainly, the safest application of artificial intelligence technologies will provide investors and individuals with the UAE’s ability to adapt and develop technically, economically and financially.

On the ability of artificial intelligence to change the landscape in financial services, he said: In the financial sector, artificial intelligence algorithms can be used to manage bank credit risks and prevent unethical use of data. Controls can also ensure that technological developments align with the country’s vision of building a prosperous economy and a safe investment environment for all.

He explained that artificial intelligence technologies have been the focus of the financial industry for some time and are being actively developed and distributed in various solutions and products. He added: Technological developments will open up financial markets to a growing number of people who would not have been able to enter those markets before due to their lack of financial or educational experience. AI-enabled tools can help individual investors simplify the decision-making process and increase industry growth rate and available capital. Of course, this requires additional responsibility for monitoring, detecting and preventing fraud and illicit financial flows – an aspect where AI can also help.

Tourism and Travel

Sachin Gadoya, co-founder of the Musafir.com platform, described the UAE’s strategy for artificial intelligence as bold and comprehensive, and essentially aims to make the country safer, healthier and happier. , emphasizing that the employment of artificial intelligence has become one of the most important pillars of competition and continues in the Tourism, Travel and Hospitality sector.

He added that the direct role of the UAE government in designing and enabling artificial intelligence systems will enable it to identify any possible unintended consequences of artificial intelligence at an early stage, ensuring a more confident of artificial intelligence.

Gadoya explained: “It is necessary to establish controls over the use of artificial intelligence because it has the potential to have a significant impact on our lives.” For example, AI is widely used in many industries, from determining an individual’s credit rating to predicting school grades for children, so it is imperative that AI be organized to protect oneself and use technology without manipulation or prejudice. .

On his vision for the future of travel and tourism where more artificial intelligence is embedded in industry and what industry leaders need to do in this area, he said: Artificial intelligence has been used for some time in the travel and hospitality industry, from marketing campaigns. with high privacy for operations management. We can see a huge increase in the use of AI in the travel industry to improve not only the customer experience, but also to improve support processes for travel service providers. We at Musafer, for example, plan to take chatbot to another level through artificial intelligence by introducing a virtual intelligent assistant who can guide travelers by suggesting personalized routes and determining the best time for travel based on cost, weather , school holidays, etc. . The travel industry leaders who are investing in this field are the ones who will be around the next five years.

technology development

Wael Abdosh, IBM General Manager in the Gulf, Levant and Pakistan region, said IBM is aware of the great commitment falling on institutions specializing in the development and dissemination of artificial intelligence technologies, which requires the deployment of people and their interests at the heart of the desired goals of Technology to ensure that it is used responsibly and that achieves all to benefit from its benefits without exception. IBM is working on developing leadership ideas and defining public policies that ensure that different segments of society benefit from the benefits of modern technology by controlling its risks in prudent and measurable ways.

Ethics

Abdoush noted that the ethics of artificial intelligence is based on the principles of trust and transparency for IBM, which is that the main purpose behind the development of artificial intelligence techniques is to enhance the capabilities of the human mind, not the development of machines that replace humans; Artificial intelligence is an integrative relationship between man and machine, developed to help people do their job better.

He added: Just as their data and analysis are the property of whoever creates them, and therefore customer data and analysis are their property and not ours. New technologies, such as artificial intelligence, need to be transparent and able to explain and explain their intended purpose.

Stephen Gill, Academic President of the College of Mathematics and Computer Science, Heriot-Watt University Dubai, said that with the use of artificial intelligence expanding significantly, social responsibility, ethics and guidelines for the use of artificial intelligence have become a critical topic.

He added, “There are three main axes of artificial intelligence that raise moral concern for society: privacy and surveillance, prejudice and discrimination and human evaluation.” Discussions about privacy protections and how to overcome algorithmic biases in sentencing and parole decisions, for example, and employment practices are already well known. Evidence has already emerged that algorithms tend to have racial and gender biases. For example, some smartphone apps have been pulled to block financial services ads from female users. In addition, it has been discovered that some facial recognition technologies make this mistake in recognizing people of color. Therefore, human intervention is widely discussed among decision makers as it has been proven that algorithms can err without human intervention at certain stages.

data protection

The Data Protection Act promulgated in September 2021 provides great clarity regarding the collection, processing, review and transfer of data for safe use in artificial intelligence technologies. The law is developed in line with global best practices and mandates compliance for companies holding personal consumer data. This was done after recognizing the need for reliable storage and protection, especially given the country’s national strategies that encourage the deployment of AI, cloud computing and the Internet of Things.

In addition, the Dubai Digital Authority, a government initiative, has developed an AI Ethics Package to support industry, academia, and individuals in understanding how to use AI systems responsibly. It consists of principles, guidelines and a self-assessment tool for developers to evaluate their platforms. These government-sponsored initiatives are needed to encourage the responsible and ethical use of artificial intelligence.

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