dnata opens freight facility to expand London Heathrow operations

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dnata, the global provider of aviation and travel services, has opened a new cargo center at the dnata City East complex of the airline at London Heathrow Airport.

The modern and specialized facility utilizes dnata capabilities at one of the UK’s largest airports, ensuring the continued smooth handling of a wide range of cargo at a time when the country’s reliable and secure air transport services are growing by speed.

Ground service provider expansion has resulted in dnata City East’s largest cargo handling operations abroad at the UK’s largest commercial aviation hub.

The new 10,500 m2 facility (Phase II) is designed to operate adjacent to the existing 22,000 m2 dnata City East facility (Phase 1), which opened in September 2019.

dnata will handle all air freight operations for Virgin Atlantic Cargo and Delta Cargo at the dnata City East facility. Outgoing shipments will remain in the first phase of the dnata facility, while the second new phase will serve all incoming shipments, allowing the two carriers to significantly expand their handling capacity.

The dnata City East facilities are located south of London Heathrow Airport and are specifically designed to accommodate the operational requirements of dnata Virgin Atlantic Cargo and Delta Cargo.

The facility approves the latest carbon reduction initiatives in design and operation, including the use of solar photovoltaic panels, wind heat pumps and charging electric vehicles. dnata City East received the BREEAM “Excellent” environmental rating for the design phase, with the construction process expected to receive the same rating.

dnata now offers freight services at eight London Heathrow facilities, including dnata City East, with a team of more than 750 professionals. The facilities provide advanced freight handling infrastructure and services to more than 30 international carriers in one of the world’s major freight destinations. In 2021, dnata handled over 500,000 tonnes of cargo in London.

Alex Dosnow, CEO of dnata UK (Airport Operations), said: “We are pleased to announce the completion of the world-class dnata City East. The state-of-the-art facility offers customized solutions, industry-leading technology and advanced cargo capacity that support our customers in achieving sustainable growth at the UK’s busiest airport.

We are grateful to both Virgin Atlantic Cargo and Delta Cargo for their support, loyalty and trust in our services. “We will continue to strive to provide the highest levels of service and security during our day-to-day operations.”

Philip Wardlow, general manager of Virgin Atlantic Cargo, welcomed the opening of the City East dnata complex, with the completion of the second phase of the new cargo facility. He said: “As we continue to work with our joint venture partner Delta Cargo, we have strengthened our performance targets and commitment to our customers.

We are extremely pleased with this amazing facility, which allows us to offer an exceptional customer experience in one of the largest cargo handling operations at London Heathrow Airport. The opening of the import facility comes as we extend our cargo handling contract for another five years, confirming our continued strong and valid partnership. ”

Vishal Bhatnagar, General Manager of Transport Operations, Delta Cargo, said: “Our operations in the UK, in partnership with Virgin Atlantic, are an important part of our global network.

Opening the dnata facility enhances our ability to provide customers with a comprehensive shipment delivery and delivery experience. We are grateful for the expansion of this facility and appreciate our strong and ongoing partnership with Virgin Atlantic Cargo and dnata, as it sets us up for great success in the market. ”

In recent years, dnata has invested heavily in advanced infrastructure, equipment and technology to improve its cargo capabilities and operations, strengthening its position as the UK’s leading air cargo service provider.

The latest investment, in addition to its expansion to London Heathrow, has included the opening of the new dnata City North cargo complex at Manchester Airport. The facility at the airport covers 11,500 square meters of warehouse space and is able to handle over 150,000 tons of cargo per year.

After adding seven facilities, including six new buildings, to its infrastructure over the past eight years, dnata now operates 13 freight centers at six airports in the UK, which can handle more than 800,000 tonnes of cargo per year.

In addition to UK expansion, dnata has also invested in modern freight facilities in Karachi and Lahore (Pakistan), and increased capacity and freight infrastructure in Brussels (Belgium), Sydney (Australia) and Toronto (Canada).

Recently, dnata announced that it will invest more than 200 million euros to conduct its operations in Amsterdam (Netherlands) and will operate the dnata Cargo City Amsterdam facility at Schiphol Airport, which will become one of the largest facilities largest and most modern cargo in the world. .

dnata, one of the world’s leading airline service providers, provides high quality and reliable ground, freight, catering and retail services at more than 120 airports in 19 countries.


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